Thursday, April 14, 2011

Lesson: BE CAREFUL



A lesson to be learned from my story, It goes this way:

The 11th of this month, i made an online payment(via BPI) on one of my utility bills, Globelines to be specific, when i erroneously click the account of Digitel. At first i haven't notice the mistake I've done, and found out only yesterday, when i'm reviewing my BPI ledger. I prepared all necessary papers for the refund of my payments (E-mail confirmation of payments and letter requesting refund).

Fast forward, at the office of Digitel everything went ok till i found out the date of refund will take 6 months! whoaaaaa! though the amount is minimal, i wonder why it should took that so long, what if i made a mistake on a bigger amount hayzzzz, so that's the lesson be VERY VERY CAREFUL.

A word of consolation from customer service officer, Don't worry i'll call you when the refund materialized earlier.
Looking forward for the 6 months period to come to receive my refundable check he he.

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